Frequently Asked Questions
How do I get my money back?
To request your money back visit www.sukiehappykids.com and fill out your full name, postal address, email address, and a short statement (min. 15 words) as to why you did not love the product. You will be required to upload a picture of your original purchase receipt and a photo of your promotional product, clearly showing your valid purchase.
Which Sukie products does this apply to?
The Sukie Happy Kids promotion applies to promotional packs of:
- Dale Farm Sukie Apple & Blackcurrant 250ml 10 pack
- Dale Farm Sukie Orange 250ml 10 pack
- Dale Farm Sukie Summer Fruits 250ml 10 pack
Who is this promotion applicable to?
The promotion is open to residents of Northern Ireland aged 18 or over.
How much can I claim for?
You can only claim for the price you paid for the product. The maximum refund value is £3.70.
How will I be refunded?
You can choose to be refunded via Paypal or BACS. You can choose either option on the claim form. Refunds will be processed within 28 days of your claim.
When will it be too late to make a claim?
The promotional period runs from 00:00 on 5th August 2024 until 23:59 on the 5th February 2025. The 19th February 2025 will be the last date you will be able to make a claim.
How many times can I claim?
Only one claim is permitted for a single refund per household, bank account, and email address for the entire claim period. Each person can only claim for one pack, regardless of variety or quantity purchased.
I have further questions, who can I get in touch with?
If you have any questions, please contact sukie@promotion